Terms & Conditions

The following document concerns both the liability of Humankind Expeditions and the responsibilities of the customer.

We are Humankind Expeditions and we look forward to the opportunity to act as your tour operator. The following conditions describe your obligations as a customer when purchasing either an independent tour or a group tour through us. The terms “we”, “us” and “our” refer to Humankind Expeditions. The term “you” or “client” refers to the customer.

By booking with us, you agree to all the terms detailed in this document.

BOOKING POLICY

For the majority of our tours, a minimum of $950 USD deposit is due upon booking confirmation. The remaining balance must be paid in full 60 days prior to the trip start date (or in cash on the first day of the tour depending on the tour). This will be clearly detailed to you during the booking process.

CANCELLATION POLICY

All cancellation notices must be received in writing and will become effective as of the date of receipt by us. 

Your deposit is non refundable, accept in a case of a ‘force majeure’ or a cancellation from our side (see below).

For the balance of your payment, we can provide you a refund (minus your deposit) up to 60 days before the trip begins should you have an emergency, an illness, or need to cancel. Anything closer than 60 days, unfortunately, we cannot refund you.

We highly recommend you take out travel insurance that covers trip cancellations, therefore if something should occur like you get Covid, you will get a full payout from your insurance company.

We can provide a tour cancellation confirmation letter so you are able to claim any losses with your travel insurance provider.

Please don’t hesitate to email us, should you have any questions about payment methods, payments schedule etc.

Please note:

  • Customer is liable for any transaction charges associated with the refund process.

  • In the event of us incurring non-refundable costs and expenses, including, but not limited to flight booking and hotel reservations this shall be deducted from any refund due to the customer.

VISA SUPPORT

We can provide visa support for most of our destinations, full details are on the specific tour pages. Certain tours include may include application for visa & security clearance documents (subject to fee), if so this will be detailed on the specific tour page.

FORCE MAJEURE

Force Majeure is any event or circumstances which we could not, even with all due care, foresee or avoid. Such events may include but are not limited to war, pandemic, riot, civil strife, terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather or road conditions, fire, bureaucratic obstacles, changes in schedules or mode of transport by ferry companies, airlines, bus or train operators and all similar events outside our control.

If such an event or circumstance arises and said event or circumstance results in an inability to proceed with the tour, customer shall be entitled to a full refund minus a £50/€60/$60 admin fee, deposit and any reasonable costs incurred by us.

COVID-19

We will not be liable to any extra costs incurred due to treatment due to Covid-19 or additional hotel expenses incurred. Each client understands the risks associated with Covid-19 travel and is fully responsible for taking precautions to prevent the spread of Covid-19.

ACCEPTANCE OF RISK

You are only accepted on the understanding that you fully accept, appreciate and understand the possible risks of a tour and that they agree to take these risks under their own free will. You acknowledge that there is an element of personal risk in participating on a tour. You accept and consents to the personal risks and accept the limitations of Humankind Expeditions liability set out herein as being reasonable. In particular the extra risks involved in travelling in the countries/regions of Syria, Iraq and other countries against which the British Foreign & Commonwealth Office advises against all travel. Furthermore it is to be understood that in many places we operates as per the brochure standards of hygiene, accommodation facilities, safety and law enforcement may be poor or less than in your own country.

For the aforementioned countries, if they fall under the British Foreign and Commonwealth Office travel warning, they are therefore not covered for insurance purposes against war, terrorism, civil unrest, protests, general strikes and environmental force majeure. Humankind Expeditions will not be held liable for any effects resulting from these causes. You will be deemed to have reasonably informed yourself of current situations in the countries you are travelling too and to have made up your own mind.

TRAVEL INSURANCE

Humankind Expeditions holds no responsibility in whole or part and customer agrees we are not liable for any and all liability or claims for any occurrences including but not limited to any delay, loss, accidents, personal injury, political unrest, sickness, medical expenses or property damage occurring on tour.

Therefore we require the customer to obtain sufficient insurance that, in the event of any possible risk, will provide sufficient cover for customer and if applicable, any dependents he or she is travelling with. It is your responsibility to ensure that the insurance coverage includes, but is not limited to, medical and health cover for an injury or sudden illness while on tour, 24 hour emergency service and assistance (including repatriation if you become too ill to continue the tour), cancellation and curtailment, lost and stolen possessions cover, and personal liability cover. Any claims must be directed towards your insurers.

We can arrange your travel insurance for elsewhere.

LOCAL LAWS

Customers are required to follow local laws and regulations at all times. In the result of a breach of local law, we will not be held in any way responsible and the customer will take responsibility for any consequences, financial or otherwise, that arise from their actions.

Customers are required to follow the guidance and company rules of Humankind Expeditions at all times.

We reserve the right to expel without refund, those customers who refuse to abide by company policies.

TOUR ITINERARY

Due to the nature of travel/tourism to our unique destinations, itineraries do not provide or imply a guarantee of the tour’s contents. Though we will make every effort to keep itineraries as described and to find suitable replacements, Humankind Expeditions and our local travel partners reserve the right to make changes to the itinerary in response to unforeseeable events.

NON-LIABILITY FOR CHANGES

Humankind Expeditions reserves the right to change these terms and conditions at any time and we will notify clients if such changes are made.

Price quotations are subject to change without notice and will not be binding until a booking has been confirmed.

We fully reserve the right to change or amend all itineraries on a case by case basis depending on the situation on the ground. In such cases we will always provide a suitable replacement.

Train, and flight tickets are subject to availability. We reserve the right to change the mode of transport depending on availability.

If for any reason a client does not complete any portion of their tour or abandons their scheduled tour after departure, no refund shall be given nor will any credit be given towards future travel.

TOUR PAYMENT

The advertised price of the tour and the currency in which payment can be made are not guaranteed and, up until the point at which balance has been paid by customer, we reserve the right to both alter the price of the tour and / or refuse payment in any specified currency.

PRIVACY POLICY

This privacy policy only covers information collected at this website, and does not cover any information collected offline by Humankind Expeditions. All Humankind Expeditions websites are currently covered by this privacy policy.

SECURITY

Personal information provided on the website and online credit card transactions are transmitted through a secure server. We are committed to handling your personal information with high standards of information security.

We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorised access.

Our website uses encryption technology, like Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address, and credit card number. Our Customer Care centre and stores also operate over a private, secure network. Please note that email is not encrypted and is not considered to be a secure means of transmitting credit card information.